Thank you for choosing Boston Babe for your clothing needs. We are committed to delivering top-notch products and ensuring your satisfaction with every purchase. Should you find yourself unsatisfied, our return policy is designed to assist you.
15-Day Return Policy
At Boston Babe, we offer a generous 15-day return policy for clothing items from the date of purchase. For a return to be eligible, we gladly accept unwashed and unworn merchandise for a manual exchange or return.
How to Initiate a Return:
Contact Us: Initiate the return process by reaching out to our dedicated customer service team within 15 days of receiving your order. You can contact us through our returns email at returns@bostonbabe.com.
Provide Details: Please include your order number and a brief explanation of why you wish to return the item. This information will help us process your request promptly.
Receive Return Authorization: Once your return request is approved, we will provide you with a return authorization along with detailed instructions on how to return the item.
Return Guidelines:
Ensure that the item is unworn, unwashed, and still in its original packaging if boxed.
All tags and labels must be attached to the clothing.
Exclusions:
Personalized or customized items.
Undergarments and swimwear (for hygiene reasons).
Items marked as final sale or clearance.
Refund Process:
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to the original method of payment within 3-5 business days.
Shipping Costs:
Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective item.
Contact Information:
Should you have any inquiries about our return policy, please do not hesitate to contact our Boston Babe customer service team at returns.
Thank you for being a valued Boston Babe. We appreciate your trust in our products and services.
